Question 1

How quickly can you fix my damaged panels?

Accepted Answer

In most cases, we can repair or replace damaged panels the same day you call. Our trucks are stocked with common panel sizes and styles, allowing for immediate repairs. For custom or specialty panels that need to be ordered, we typically complete repairs within 2-3 business days. Emergency repairs are available 24/7 with our 30-minute response time guarantee.

Question 2

What causes damaged panels in garage doors?

Accepted Answer

Panel damage can result from several factors: accidental vehicle impact (the most common cause), severe weather including hail and high winds, age-related wear and deterioration, improper installation or adjustment, and lack of regular maintenance. Rust and corrosion can also weaken panels over time, especially in humid climates. Regular inspections can catch minor damage before it becomes a major problem.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes! We offer flexible financing options for both residential and commercial garage door installations. Our financing plans include 0% interest options for qualified buyers, low monthly payment plans, quick approval process (often same-day), and no prepayment penalties. We partner with trusted lenders to ensure you get competitive rates. Contact us for a free estimate and to discuss financing options that work for your budget.

Question 4

What is your warranty coverage?

Accepted Answer

We offer a comprehensive 5-Year Warranty on all our work, covering both parts and labor. This includes new installations, repairs, and replacement services. Our warranty covers defects in workmanship and materials, ensuring your complete satisfaction. Not happy with our work? We'll make it right – that's our total confidence guarantee.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once a year. Regular tune-ups extend the life of your garage door, prevent costly emergency repairs, and ensure safe operation. Our annual maintenance plans include a complete 25-point inspection, lubrication of all moving parts, spring tension adjustment, and safety system testing.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our certified technicians are trained to service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, Overhead Door, and more. We're also brand authorized dealers for several manufacturers, giving you access to genuine parts and the latest products.

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